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Healthcare Insights

Data-driven competitive intelligence for healthcare businesses. Understand your market before you compete.

13 Specializations
4.5M+ Businesses Analyzed

Industry Overview

Key insights and competitive intelligence for healthcare businesses.

37%

of healthcare businesses have no website

4.2

average Google rating in this industry

23%

respond to reviews within 24 hours

What This Means For You

The healthcare industry has significant opportunities for businesses with strong digital presence. With over a third of competitors lacking websites, there's room to stand out. However, customer expectations are high - maintaining a rating above 4.2 stars and responding quickly to reviews is critical.

Businesses that combine a professional website with active Google Business Profile management and quick review responses typically outperform competitors in local search rankings.

Specializations

We cover 13 specializations within the healthcare industry.

Dental Practice

  • Patients can't find you on Google Maps
  • Your website isn't mobile-friendly

Medical Practice

  • Patients struggle to book appointments online
  • Your practice doesn't appear in local searches

Chiropractic Practice

  • Potential patients can't find you online
  • Your services aren't clearly communicated

Physiotherapy Practice

  • Patients don't know your specializations
  • Low visibility in local search results

Optometry Practice

  • Patients can't find your services online
  • Website doesn't showcase your expertise

Podiatry Practice

  • Low visibility for foot care searches
  • Website doesn't explain your services

Dietitian Practice

  • Potential clients can't find you
  • Services aren't clearly defined

Psychology Practice

  • Patients searching for help can't find you
  • Website doesn't convey trust and professionalism

Psychiatry Practice

  • Low visibility for mental health searches
  • Website doesn't convey expertise

Speech Pathology Practice

  • Parents can't find your services
  • Services aren't clearly explained

Occupational Therapy Practice

  • Potential clients don't understand your services
  • Low visibility in search results

Plastic Surgery Practice

  • Before/after gallery isn't optimized
  • Website doesn't convey expertise

Cosmetic Surgery Practice

  • Potential patients find competitors first
  • Website doesn't showcase results

Common Challenges

Based on our analysis, these are the most common digital presence issues in healthcare.

Outdated or No Website

Many healthcare businesses either have no website or one that's outdated and not mobile-friendly.

Poor Review Management

Reviews go unanswered, especially negative ones. This damages trust and local search rankings.

Incomplete Google Business Profile

Missing photos, incomplete service descriptions, and no Google Posts reduces local search visibility.

Not Mobile-Optimized

Most searches happen on mobile, but many healthcare websites provide poor mobile experiences.

Tailored for Healthcare

Essential Features for Healthcare Practices

Healthcare practices need to build trust, simplify patient communication, and make booking effortless.

AI Patient Assistant

Answer insurance questions, explain procedures, and capture appointment requests 24/7 - even after hours when patients research online.

Capture 3x more patient inquiries

Multi-Location Maps

Help patients find your clinic, see parking options, and get directions with interactive maps showing all your locations.

Reduce 'where are you?' calls

Patient Intake Forms

Multi-step intake forms that patients complete before visits, reducing wait times and collecting medical history efficiently.

Save 15 min per appointment

Patient Testimonials

Showcase verified patient reviews in beautiful carousels that build trust and credibility for new patients.

Build patient trust
See Live Feature Demos

Healthcare FAQs

What makes a good website for healthcare businesses?
A good healthcare website should load quickly (under 3 seconds), be fully mobile-responsive, clearly display services and pricing, include trust signals (reviews, certifications), and make it easy for customers to contact you or book appointments. Based on our analysis, websites that include FAQs and detailed service descriptions perform significantly better in search rankings.
How important is Google Business Profile for healthcare?
Google Business Profile is critical for healthcare businesses. Our data shows that businesses with complete, optimized profiles receive 5-7x more customer actions (calls, direction requests, website clicks) than those with incomplete profiles. Regular posts and quick review responses further boost visibility in local search results.
What's the average review rating in healthcare?
The average rating for healthcare businesses is approximately 4.2 stars. However, top performers typically maintain 4.5+ stars. More importantly than the rating itself is the number of reviews - businesses with 50+ reviews consistently outrank those with fewer, even if the rating is similar. Encouraging satisfied customers to leave reviews is essential.
Should healthcare businesses invest in SEO?
Yes, especially local SEO. Most healthcare searches include location modifiers ("near me", city names). Our data shows that businesses ranking in the top 3 Google Maps results receive over 70% of clicks. SEO investment - both traditional and AI SEO - provides long-term returns compared to ongoing ad spend.
How do I outperform competitors in healthcare?
Based on our analysis of top-performing healthcare businesses: 1) Have a fast, mobile-first website with clear calls-to-action; 2) Maintain an active Google Business Profile with weekly posts; 3) Respond to all reviews within 24 hours; 4) Collect reviews systematically from satisfied customers; 5) Optimize for both Google search and AI assistants. The businesses that do all five consistently outperform competitors.

Get a Healthcare Audit

Want a detailed analysis of YOUR healthcare business? Our sister company AuditROI provides comprehensive audits comparing your business to local competitors.

Get Healthcare Audit

Ready to Outperform in Healthcare?

Let us build you a digital presence designed to beat your healthcare competitors.

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