Terms of Service

Last updated: December 2025

Please read these terms carefully before using VisROI. By accessing our platform, you agree to be bound by these terms.

1

Definitions and Interpretation

In these Terms of Service, the following definitions apply:

"VisROI", "we", "us", "our"

Means VisROI, a product of QuestFeed Pty Ltd (ABN 58 632 013 855), an Australian Private Company registered in Queensland.

"Platform"

Means the VisROI website at visroi.com, including all pages, content, and functionality.

"Services"

Means all services provided through the Platform, including: website design and development, website hosting, Google Business Profile management, social media management (Meta platforms), SEO optimization, competitive analysis, and related digital marketing services.

"Third-Party Platforms"

Means external services integrated with our Platform, including but not limited to: Google Business Profile (Google My Business), Facebook, Instagram, and other social media or business listing platforms.

"User", "you", "your"

Means any individual or entity accessing or using the Platform or Services.

2

About VisROI

What We Provide

Data-driven website design & development
Website hosting & maintenance
Google Business Profile management
Social media management (Facebook & Instagram)
AI-powered review response management
SEO & AI SEO optimization
Competitive analysis & market insights
Automated social media posting

What We Do NOT Provide

Professional legal or compliance advice
Guarantee of specific results or rankings
24/7 real-time technical support
Paid advertising campaign management
3

Acceptance of Terms

By accessing or using the Platform, you acknowledge that you:

Have read, understood, and agree to be bound by these Terms of Service

Have read and agree to our Privacy Policy

Are at least 18 years of age or have legal authority to enter these Terms

Will use the Platform only for lawful purposes

Changes to Terms: We may modify these Terms at any time. Your continued use of the Platform after changes constitutes acceptance of the modified Terms.

4

Use of the Platform

Project Information

By submitting a project request, you represent that:

  • - All information provided is accurate and truthful
  • - You have the authority to engage our services for the business
  • - You will cooperate with our design and development process

Prohibited Conduct

You must NOT:

  • Attempt to gain unauthorized access to the Platform or its systems
  • Use our Services for any unlawful or fraudulent activity
  • Attempt to reverse engineer our technology or methodology
  • Resell or redistribute our services without authorization
5

Third-Party Platform Access

Our Services integrate with third-party platforms to provide you with comprehensive digital marketing solutions. By using our Services, you authorize us to:

Google Business Profile

  • - Access and manage your Google Business Profile listing
  • - Read, respond to, and manage customer reviews
  • - Create and publish Google Posts on your behalf
  • - Update business information, hours, and attributes
  • - View and respond to Q&A on your profile

Meta Platforms (Facebook & Instagram)

  • - Access and manage your Facebook Business Page
  • - Create and schedule posts on Facebook and Instagram
  • - View and respond to comments and messages
  • - Access page insights and analytics

Your Authorization

When you connect your accounts to VisROI, you grant us permission to access these platforms via their official APIs. You can revoke this access at any time through the respective platform's settings or by contacting us.

Third-Party Terms

Your use of third-party platforms is also subject to their respective terms of service and privacy policies:

6

Intellectual Property

The Platform and its original content are owned by QuestFeed Pty Ltd and protected by intellectual property laws. This includes:

  • - The VisROI name, logo, and branding
  • - Website design, layout, and user interface
  • - Software, code, and technical infrastructure
  • - Design methodology and competitive analysis processes

Websites we create for you are licensed for your business use. You may not resell or use our methodology to create competing services.

7

Disclaimers and Limitations

Disclaimer of Warranties

To the maximum extent permitted by law, the Platform is provided "as is" and "as available" without warranties of any kind.

Limitation of Liability

To the maximum extent permitted by Australian law:

  • - We shall not be liable for any indirect, incidental, special, or consequential damages
  • - Our total liability shall not exceed the amount you paid for the services
  • - We are not liable for third-party actions or external factors

Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law that cannot be excluded by agreement.

Contact Us

For questions about these Terms of Service, please contact:

QuestFeed Pty Ltd

ABN: 58 632 013 855

support@visroi.com

visroi.com

Queensland, Australia

Document Version: 2.0 | Effective: December 2025